SUPPORT & FAQs
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We aim to respond to all parent inquiries within 24 hours.
> FAQs
Q: RETURN_POLICY_OVERRIDE
During the pilot launch, if your teen does not engage with the kit within the first 14 days, you may return the hardware for a full refund.
Q: HARDWARE_DEPLOYMENT
We process cohort hardware shipments within 48 hours. Transit generally takes 3-5 business days.
Q: LOCAL_DEVICE_SPECS
The digital app handles missions and artifact capture, so any modern smartphone or tablet with a camera will work perfectly.